What if I told you that the final 10% of every conversation you’d have going forward was both the most important for someone to hear and would be the most challenging for you to deliver. Would you engage or would you avoid? Why?
What’s the power of confronting something that you know isn’t easy but is necessary?
How would you positively impact outcomes if your communication with others was focused solely on development rather than on the comfort level of the discussion? On authentic and transparent communication that was real and straightforward and yet wasn’t inherently offensive?
How would your leadership influence change if you communicated what someone needs to hear rather than what they want to hear? Would this create tension for you? For them?
What messages or types of conversations are the most difficult for you to deliver? To hear? Why?
The conversation that centers around someone hearing exactly what they want to hear is the easy conversation. No fuss, no muss. No conflict, no tension. It doesn’t develop or deliver any exceptional return on investment.
The conversation that centers around someone hearing exactly what they need to hear is where leadership is defined and influence and respect are earned. Why? Because this is the space of being honest and honest doesn’t mean negative. It simply means being centered on the integrity of the feedback you give to people. Feedback that is designed to increase their awareness, and allows them to impact their decisions and create better outcomes and results from their decisions.
Communication is complex. It involves people and that makes it more complex. Each person has their own unique communication style and that makes it even more complex. Avoidance or dilution has the potential to make a message really complex.
While communication avoidance may seem like the ideal option, it only ends up creating more stress and it destroys leadership confidence–which creates more stress.
As you go through this week, consciously think about the conversations that you need to have, not just the ones you want to have.
I’d love to hear from you in the comments.
Make it a great week,